Return & Exchange Policy
While we would prefer you keep your purchases, your satisfaction is very important to us. We want you to love our fabrics & us, but if you need to return & exchange any of our products, please read the following return policy to ensure your return is able to be accepted. These terms apply to orders purchased Online Only. Our in-store Return/Exchange Policy is different.
First thing first, please Contact Us beforehand & we will do our best to work with you on your return or exchange.
Returns & exchanges are accepted within 30 days from when your order shipped, so please double-check your order when you receive it! Refunds & exchanges will be processed once the product has been received by The Fabric Market. You are responsible for return shipping charges.
Products NOT eligible for return/exchange:
- Fabric cuts less than 3 yards in length.
- Fabric that has been cut, washed, sewn, or otherwise altered, including carrying a smoke odor.
- Habitual returns.
- Items returned without prior notice.
All fabric is cut at the time of purchase, not prior. We usually only get limited quantities of each print/color & re-selling pre-cut pieces is difficult, as people assume there is something wrong with it & expect to get the piece at a discount. We strongly recommend that you order swatches so you can ensure color, texture, or weight before committing to making a purchase. Please check out our Swatch Policy.
Please visit the other sections of our FAQ Page to learn more about our policies & other disclaimers, important to know when purchasing fabrics from us.